Tag Archives: IIAP

The Untapped Potential Of Administrative Professionals

Research Uncovers Non-Traditional Areas Where Support Staff Are Assisting Administrative professionals are often a manager’s right hand, and new research shows these office superstars would love to help even more at work. Half (50 percent) of support staff surveyed said they have skills that are not being tapped. The findings are part of Office of the Future, a research project from staffing firm OfficeTeam and the International Association of Administrative Professionals (IAAP). Visit officeteam.com/ootf to learn more about the study and download How to Hire All-Star Administrative Professionals and Maximize Their Potential, a guide providing tips for companies to recruit support staff and keep them engaged. Administrative professionals were asked, “To what extent does your current manager utilize your full abilities?” Their responses: To a great extent — I use my full range of skills 43% To some extent, but I have some skills that are not being tapped 50% Not at all – I am completely underutilized 7% 100% “Administrative professionals often have skills that make them well-suited to help with tasks outside of their conventional roles,” said Robert Hosking, executive director of OfficeTeam. “When support staff take on new projects, companies gain a valuable resource, and workers receive …

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